Light Of Life Rescue Mission
  • 22-Nov-2017 to 21-Jan-2018 (EST)
  • Pittsburgh, PA, USA
  • Full Time

Light of Life Rescue Mission is looking for a full-time Shelter and Guest Services Manager. This person will provide positive and empowering leadership to the Mission Front Office, Shelter and Guest Relations teams by creating a safe, grace-based environment which facilitates a healthy, addiction-free lifestyle for clients, volunteers, and staff. 

These responsibilities will include, but are not limited to:

  • Leading and supervising a team of Care Support Specialists
  • Scheduling 24/7 workforce
  • Ensuring proper documentation of procedures, logs, and clearances
  • Maintain postive relationships within the community

Due to the interface with the clients, all jobs at Light of Life require employees to:

  • Walk alongside clients as a disciple of Christ and share the Gospel of Jesus Christ with them through actions and words.
  • Establish mutual trust and create a safe, authentic environment so that the clients continue to mature in Christ.
  • Serve the clients in a Christ-like manner and practice a self-evaluative lifestyle.
  • Resolve all issues in ways that promote the principles of Light of Life while following the processes described in the LOL staff manual.
  • Exhibit love for Jesus Christ, the staff, and the clients.
  • Study the Christian Bible and apply the knowledge received/revealed to job duties and clients' specific issues.
  • Help the clients make choices that are justifiably in their eternal best interest.
  • Practice Christ Like stewardship of all resources.
  • Model personal responsibility, accountability, timely reporting and a self-evaluative lifestyle.

Skills and Qualifications:

  • Managing various tasks and projects concurrently 
  • Decision-making
  • Managing schedules
  • Quickly resolving and de escalating conflict
  • Proficient in Microsoft Office and quick to learn software applications

Education/Experience:

  • Bachelor's degree in relevant discipline
  • 5 years of management experience
  • 5 years of social service experience, preferrably with the homeless population 
  • Experience managing 24/7 workforce helpful
Light Of Life Rescue Mission
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